Support
How can we help?
Questions about Festive Fotobooths, help with an event you're hosting, or a photo you'd like removed: send us a message and a real person will reply by email.
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Common questions
Do guests need an app or an account?
No. Guests tap the booth's screen, and scan a QR code with their phone's camera to get their photo. There's nothing to install and nothing to sign in to, and guests never give a name, email or phone number.
How do I get started?
Festive Fotobooths is invite-only while we work closely with our first hosts. Send us a message below with a little about your event and we'll get back to you.
What do I need on the day?
An iPad on a stand, power, and Wi-Fi or a good mobile signal. A continuous LED or ring light helps a lot indoors and after dark. Guests can also use the virtual booth on their own phones.
What if the Wi-Fi drops?
Photos are saved on the iPad and upload when the signal comes back, so nobody's photo gets lost. While it's offline the booth offers classic photos only.
What are AI looks?
With an AI look, guests are reimagined in a new outfit and a whole new scene that fits your party, like a pirate crew on deck or a winter ball. Faces stay the same, every look passes a safety check, and hosts can switch AI looks off at any time. If an AI look ever fails, the guest still gets their photo with the frame.
How do I get a photo taken down?
Hosts can hide or delete any photo from their phone at any time. If you're a guest, ask the host, or send us a message below with the photo's link and we'll take care of it.
How long do photos stay up?
The gallery and photo pages stay up after the party so guests can find their photos later, and the host can download them all. The host can hide or delete any photo whenever they like.
Hosting an event already? Sign in, or read the host guide.